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Shipping Policy

Last Updated: January 2, 2026

 

This Shipping Policy explains how orders placed through atelierabstracts.co are processed and delivered.

 

1. Order Processing

 

Orders are processed after payment is received in full.

Processing times vary depending on the item:

Original artwork: 3–7 business days

Prints and merchandise: 5–10 business days (production + fulfillment)

Processing times do not include shipping transit time.

 

2. Shipping of Original Artwork

 

Original artworks are packaged with care using protective materials appropriate for fine art shipping.

Shipping costs for original artwork may include:

Specialized packaging

Insurance Signature confirmation (when applicable)

Atelier Abstracts is not responsible for delays caused by carriers, customs, or circumstances beyond our control.

 

3. Merchandise and Print-on-Demand Shipping

 

Merchandise may ship separately and directly from third-party fulfillment partners. 

As a result: Orders may arrive in multiple packages

Packaging and carrier branding may vary

Tracking information will be provided when available.

 

4. Shipping Rates and Destinations

 

Shipping rates are calculated at checkout based on: Item type, Destination Carrier rates

We currently ship to locations specified during checkout.

International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the buyer.

 

5. Delivery Estimates

 

Delivery dates are estimates only and are not guaranteed.

Atelier Abstracts is not liable for:Carrier delays

Lost or stolen packages marked as delivered

Incorrect addresses provided by the customer

 

6. Address Accuracy

 

Customers are responsible for providing accurate shipping information.

Orders shipped to incorrect addresses due to customer error are not eligible for refunds or replacements.

 

7. Lost or Damaged Packages

 

If a package is lost or damaged during transit:

Contact the carrier first

Then notify Atelier Abstracts so we can assist with claims when applicable

Insurance coverage may vary depending on the item.

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